Frequently Asked Questions
1. How long have you been in business?
* We have been bringing holiday magic to Hampton Roads since 2014.
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2. Who is Hampton Roads Holiday Lighting?
* Hampton Roads Holiday Lighting is Hampton Roads premiere holiday lighting and décor company. Founded in 2014, Hampton Roads Holiday Lighting has earned the reputation for being exception designers of anything holiday. HRHL provides the highest quality comprehensive service, including custom design, careful installation, complete maintenance, take down and storage. We take care of everything so you can enjoy the holidays without the stress.
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3. What’s Included in your service?
* Our comprehensive service covers it all. We provide custom design, fabrication, meticulous installation, complete maintenance, take down and storage. Every display is tailored to your tastes and budget. We guarantee an exceptional lighting experience and it all begins with your complimentary consultation.
4. How much does a project cost?
* Cost is based on the design and materials used. We work with your budget so you can enjoy a brighter holiday.
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5. What if we have our own lights?
* Typically we do not work with a clients existing inventory as it often creates maintenance and consistency issues. However, it is a job-by-job basis. We will take a look at the quality and condition of the lights to make a decision.
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6. What if my lights stop working?
* We guarantee all our jobs throughout the holiday season. If you discover that a bulb or light strand has gone out, just send us an email at 757holidaylights@gmail.com or text our customer service team at 757-749-0199.
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7. Is HRHL insured?
* Yes we have insurance, so you don't have to worry about a thing.
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8. When will my lights be installed and turned on?
* Your installation and turn on date will be determined at the time of commitment. You can have them installed and turned on at different times. We often offer a discount to have them installed early. We will turn them on whenever you’re ready.
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9. Why choose HRHL?
* Our reputation for consistent, meticulous and beautiful lighting and holiday décor displays set us apart from our competitors. The professionalism and excellent customer service is second to none.
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